Privacy Policy

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The Splatter Room Studio

Last updated: February 2026

The Splatter Room Studio (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a booking, or attend a session.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following personal information:

• Name
   
• Email address
   
• Phone number
   
• Booking details (session type, date, time, number of participants)
   
• Age information (where required for child sessions)
   
• Payment details (processed securely by third-party providers — we do not store card details)
   
• Photos or videos taken during sessions (where consent is given)
   

We only collect personal data that is necessary to run our sessions safely and effectively.

We collect personal information when you:

• Make a booking through Bookeo
   
• Contact us via our website or email
   
• Attend a session at the studio
   
• Opt in to receive marketing communications
   

We use your personal data to:

• Process and manage bookings
   
• Communicate important information about your session
   
• Ensure age, safety, and supervision requirements are met
   
• Respond to enquiries or requests
   
• Improve our services and customer experience
   
• Send updates or marketing communications (only where you have opted in)
   

We do not sell your personal data or share it with third parties for marketing purposes.

We use Bookeo as our online booking and scheduling platform.

When you make a booking, your personal information is collected and processed by Bookeo on our behalf. 

Bookeo acts as a data processor and only uses your information to provide booking and scheduling services.

Bookeo processes data in accordance with its own Privacy Policy and UK/EU data protection laws.

You can view Bookeo’s Privacy Policy here:
👉 https://www.bookeo.com/privacy

All payments are processed securely via third-party payment providers integrated with Bookeo.
We do not store or have access to your full payment card details.

• We may take photographs or video recordings during sessions for marketing and promotional purposes.
   
• By attending a session, you consent to the use of images unless you notify us in writing before your session.
   
• If you do not wish to be photographed, please inform a member of staff on arrival.
   

• We collect limited personal data for children only where necessary for bookings, age verification, and supervision.
   
• Children’s data is handled responsibly and securely.
   
• Parents or legal guardians may request access to, correction of, or deletion of their child’s personal data.
   

• We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
   
• Personal data is stored securely and accessed only by authorised individuals.
   
• We retain personal data only for as long as necessary for operational, legal, or tax purposes.
   

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate or incomplete data
   
• Request deletion of your personal data
   
• Withdraw consent for marketing communications at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of these rights, please contact us using the details below.

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We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Splatter Room Studio
Email: hello@splatterroomstudio.co.uk